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UPI Biometric PIN Set FAQs

Customer FAQs
What is BioAuth UIDAI Pin Set?

It's a way to create your UPI PIN using your Aadhaar-linked fingerprint or face scan instead of OTP verification. Your biological identity replaces the traditional SMS-based PIN setup process.

Do I need to visit a bank to set this up?

No, you can set this up through your UPI app if it supports this feature and you have Aadhaar linked to your bank account. Everything happens digitally.

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What if I don't have Aadhaar?

This feature requires Aadhaar linking to your bank account. Without it, you'll need to use traditional PIN setup methods that rely on OTP verification.

Will this work on all phones?

Your phone needs a fingerprint sensor or camera for face scanning, and your UPI app must support this feature. Most modern smartphones have the required hardware.

Does this work if I'm offline?

No, this feature needs internet connectivity to verify your biometric data with UIDAI servers. Both data connection and UIDAI systems must be functioning.

What if my fingerprint doesn't work?

You can use face scan as an alternative, or fall back to traditional PIN setup methods using OTP if biometric verification fails.

Can I change my PIN later if needed?

Yes, you can reset or change your PIN anytime through the same biometric process, eliminating the need for OTP verification each time.

Is my biometric data stored on my phone?

No, your biometric data is securely processed through UIDAI's government systems, not stored on your device. Your phone only captures the biometric for verification.

What happens if UIDAI systems are down?

If government biometric verification systems are unavailable, you'll need to wait for service restoration or use traditional OTP-based PIN setup methods.

Is this more secure than OTP-based setup?

Yes, because biometric data is unique to you and cannot be intercepted or stolen like SMS messages. However, it requires your Aadhaar data to be accurate and up-to-date.

Business FAQs
How do we integrate UIDAI biometric verification?

Banks need to integrate with UIDAI's authentication APIs and ensure their UPI apps support biometric capture and verification workflows.

What compliance requirements apply for UIDAI integration?

Banks must comply with UIDAI guidelines for biometric authentication, data privacy regulations, and RBI requirements for digital payment security.

How do we handle failed biometric verifications?

Implement fallback mechanisms to traditional OTP-based PIN setup, provide clear error messages to users, and maintain logs for troubleshooting purposes.

What are the technical prerequisites for implementation?

Robust API integration with UIDAI, secure biometric data transmission, proper error handling, and compliance with government authentication protocols.

How do we ensure customer privacy with UIDAI data?

Follow UIDAI privacy guidelines, ensure biometric data is not stored locally, implement secure transmission protocols, and maintain audit trails for regulatory compliance.