The National Payments Corporation of India (NPCI) offers to banks, financial institutions, Corporates and Government/s a service termed as “National Automated Clearing House (NACH)” which includes both Debit and Credit. It shall be referred to as NACH. NACH (Debit) & NACH (Credit) aims at facilitating interbank high volume, low value debit/credit transactions, which are repetitive in nature, electronically using the NPCI service.
Benefits of NACH debit are as follows:
Mandate Management System is a service of NACH Debit which facilitates the process of Mandate Creation, Mandate Amendment, and Mandate Cancellation and offers all MIS related to the Mandate.
There are two methods for creation of a mandate:
The bank can use the UI option for uploading singular mandates. The UI allows the bank to create Mandate and approve it at any point of time during the day (between SOD and EOD), without linkage to the MRC and MARC cycles. The file based method for creation of a mandate is particularly for supporting the banks automated process of initiating more than one mandate at a time.
Response and Acknowledgement for each of the request s will be provided in Pain012 format. Kindly refer section 2.3 of the Bank Specification Document (BSD) to gather more details on the file formats.
The mandate has to be in the size of a standard cheque ie. 8” x 3 2/3”. It is mandatory to restrict the mandate to the size mentioned above.
Given below is the specification of the scanned mandate.
The bank can upload any number of mandates to the MMS system, provided a single image file doesn’t exceed 100 KB and a single zip file with multiple image and data files doesn’t exceed 10 MB. The utility allows the bank to upload multiple zip files.
Yes, all the user institutions should provide a facility that shall include physical request, online request including request through registered email of the customer. on receipt of withdrawal instructions from its customer, it is obligatory on the part of the User institution not to include the transaction pertaining to such customers.
Reference may be taken from procedural guidelines issued by RBI in 2015 for ECS debit which is applicable for NACH debit as well. The account holder / customer is also entitled to withdraw the mandate / debit instruction from his / her banker without involvement of the User institution. The withdrawal instructions of a customer in such cases would be treated equivalent to a ‘stop payment’ instruction in cheque clearing system. The destination bank branches would provide such withdrawal of mandate information to the Users, on request. Thereafter, the User institution shall stop including the relative transaction in the debit files, after receipt of such countermanding by the customer.
A customer can issue a mandate for a maximum duration of 50 years. Alternately the customer can issue a mandate with “until cancelled’ as the criteria. In this case the validity of the mandate will be perpetual and the customer should note to withdraw the mandate as and when the purpose for which the mandate is issued is