BBPS is a Reserve Bank of India (RBI) conceptualised system driven by National Payments Corporation of India (NPCI). It is a one-stop payment platform for all bills providing interoperable and accessible ‘Anytime Anywhere’ bill payment service to all consumers across India with certainty, reliability and safety of transactions.

A consumer need not go to different shops, need not travel to different bank branches nor login to different apps, because his journey of paying bills will now be seamless and accessible.

With BBPS, a consumer can login to his bank’s internet or mobile banking application and easily make his bill payment for all utility bills across India. One also has the option to visit a large network of bank-branches or retail / kirana shops across India and return back with a smile plus assured BBPS bill payment receipt in hand.

The value offering of BBPS are highlighted below:

1. Interoperable-Integrated platform to all entities

2. Accessibility- Anytime Anywhere bill payment both digital and offline channels

3. Assurance- Assurance to consumers for instant bill payment with high brand recall value

4. Standardisation- Standardisation of processes for bill payment ecosystem

5. Centralised complaint management

6. Customer registration and bill presentment

7. Standing instructions or quick bill enquiry