Ms. Praveena Rai

Ms. Praveena Rai

Chief Operating Officer

As COO, Ms. Praveena Rai will be in-charge of formulating & deploying the marketing, business development, product management and operations strategy in line with NPCI’s overall strategic objectives of simple, secure and seamless consumer experience to further the cause of rapid digitalisation of India. Ms. Rai will drive product penetration, reach and visibility of NPCI’s offerings through suitable partnerships.

With over 20 years of extensive experience, Ms. Rai has built expertise in various facets of payments, cards, retail, transaction, wholesale and commercial banking.

Prior to joining NPCI, she was leading the cash management portfolio at Kotak Mahindra Bank Limited. Earlier, Ms. Rai has managed payments for Asia Pacific and has been the Head of sales at HSBC, where she provided solutions to global banking corporations and SME’s in Asia and India respectively. Ms. Rai holds a Bachelor’s degree in Electronics and Communication and has a post-graduate degree from IIM Ahmedabad.