Quality Drive & Achievements

ISO Certifications at NPCI

NPCI has been certified for ISO 9001:2015 (Quality Management System), ISO 22301:2012 (Business Continuity Management System) and ISO 27001:2013 (Information Security Management systems) since the year 2014 across all our office locations.

I. ISO Recertification

  • ISO 9001:2015 Standard- NPCI has been certified for Quality Management System which focuses on process approach and aims at our ability to consistently provide products/services that meet customer, applicable statutory & regulatory requirements. It enables us in enhancing our customer satisfaction with active involvement of our top management and employees.
  • ISO 22301:2012 Standard- NPCI has been certified for Business Continuity Management System which demonstrates our ability to resume our most critical processes within a timeframe during a calamity or disaster to ensure that all products & services are secure, user-friendly, automated and available round the clock. 
  • ISO 27001:2013 Standard– NPCI has been certified for Information Security Management System which focuses on systematic approach to manage our sensitive company information so that it remains secure.    
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II. IMC Ramkrishna Bajaj National Quality Award (RBNQA)

The IMC RBNQA criteria for Performance Excellence has been an enriching journey for all of us at NPCI since the year 2015. In the Year 2015, National Payments Corporation of India had been honoured with “Certificate of Merit” by IMC RBNQA Trust. Subsequently, NPCI was declared as a winner of Performance Excellence Trophy in Service Category for “IMC Ramkrishna Bajaj National Quality Award Cycle – 2016”.

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