Quality Drive & Achievements

ISO Certifications at NPCI

NPCI has been certified for ISO 9001:2015 (Quality Management System), ISO 22301:2012 (Business Continuity Management System) and ISO 27001:2013 (Information Security Management systems) since the year 2014 across all our office locations.

I. ISO Recertification

  • ISO 9001:2015 certification for Quality Management System (QMS) focuses on process approach and aims at our ability to consistently provide products/services that meet customer, applicable statutory & regulatory requirements. It enables us to aims at enhancing our customer satisfaction with active involvement of our top management and employees.
  • ISO 22301:2012 certification for Business Continuity Management Standard (BCMS) demonstrates our ability to resume our most critical processes within a timeframe during a calamity or disaster to ensure that all products & services are secure, user-friendly, automated and available round the clock. 
  • ISO 27001:2013 certification for Information Security Management System (ISMS) focuses on systematic approach to managing our sensitive company information so that it remains secure. It includes people, processes and IT systems by applying a risk management process.     
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II. IMC Ramkrishna Bajaj National Quality Award (RBNQA)

The IMC RBNQA criteria for Performance Excellence has been an enriching journey for all of us at NPCI since the year 2015.  In the Year 2015, National Payments Corporation of India had been honored with “Certificate of Merit” by IMC RBNQA Trust.  Subsequently, NPCI was declared as a winner of Performance Excellence Trophy in Service Category for “IMC Ramkrishna Bajaj National Quality Award Cycle – 2016”. 

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