Launch of NPCI 2.0

National Payments Corporation of India (NPCI) has over the years evolved from a single product company to a robust digital payment powerhouse with more than 15 path-breaking products. We are now a, 1000+ strong team focussed on next generation payment technology that supports billions of transactions every month enabling us to reach our mission of touching every Indian. NPCI’s break-through product solutions are RuPay, NFS, CTS, NACH, IMPS, BHIM UPI, NETC, BBPS, AePS, BHIM Aadhaar.

Going forward with changing market scenario, seeking accessibility, agility and speed requires faster innovation, growth and creativity. Keeping these factors in mind NPCI has transformed to a journey of NPCI 2.0 that covers 3 main aspects – Product, Process & People.

Product – Innovate and develop products to better meet customer needs and expectations
Process – Ensure the changes stick and new processes are there for the long - haul
People – Embrace the digital transformation and be up to speed with the change

The new organizational structure will enable NPCI to have a focused approach on Run, Grow and Transform philosophy. All the products under Run, Grow & Transform have equal importance in the overall ecosystem. The genesis of this philosophy is to allow NPCI to have dedicated focus on each and every aspect of its business, current or future. It also entails responsibilities and clear accountabilities which will help NPCI employees in having a focused approach towards organizational goals.

NPCI COO Praveena Rai speaks on the developments and the way forward for “One Nation One Card” Business Line, 29th April 2019