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   :: *99# » *99# » Product Overview

Overview of *99# Service


One of the innovative payment service launched by NPCI includes *99# service, which works on Unstructured Supplementary Service Data (USSD) channel. This service was launched envisioning the potential of Mobile Banking and the need for immediate low value remittances which will help in financial deepening and inclusion of underbanked society in the mainstream banking services. *99# service was dedicated to the nation by the Honorable Prime Minister of India Shri Narendra Modi on 28th August 2014 as part of Pradhan Mantri Jan Dhan Yojana (PMJDY).

*99# service has been launched to take the banking services to every common man across the country. Banking customers can avail this service by dialing *99#, a “Common number across all Telecom Service Providers (TSPs)” on their mobile phone and transact through an interactive menu displayed on the mobile screen. Key services offered under *99# service include, interbank account to account fund transfer, balance enquiry, mini statement besides host of other services. *99# service is currently offered by 43 leading banks & all GSM service providers and can be accessed in 12 different languages including Hindi & English. *99# service is a unique interoperable direct to consumer service that brings together the diverse ecosystem partners such as Banks & TSPs (Telecom Service Providers).

It is a common technology platform developed by NPCI which allows the Banks and TSPs to seamlessly integrate with each other to provide banking services to the customers at large over the mobile phones (basic as well as smartphone).

Currently, following Financial, Non-financial and Value Added Services (VAS) are offered through *99# service.

Financial Services Fund Transfer (P2P)
Fund Transfer (P2A)
Fund Transfer (P2U)
Non-Financial Services Know MMID
MPIN
  • Generate MPIN
  • Change MPIN
Change MPIN
Generate OTP
Balance Enquiry
Mini Statement
Value Added Services QSAM (Query Service on Aadhaar Mapper) or *99*99#
 
 Features of *99# Service
  • Works without Internet – Uses voice connectivity
  • Round the clock availability (works even on holidays)
  • Accessible through a common code *99# across all TSPs
  • Works across all GSM service providers and mobile handsets
  • Additional channel for banking and key catalyst for financial inclusion
  • Service also offered through BC Micro ATMs to serve the rural populace
 
 
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